Receptionist, Physician Office (MedExpress) |
| Location: | Lafayette, IN |
| Exempt/Non-Exempt: | Non-Exempt |
| Benefits: | PRN, Non-benefits Eligible |
| Type: | PRN |
| Facility: | SIGMA Medical Group |
| Description: | PRN POSITION: The Receptionist position performs daily administrative operations to support the physician practices. This position is working at the MedExpress office at the Sigma Medical Group in West Lafayette. |
| Duties: | Basic Office Skills
Answering a multi-line phone/transferring calls/taking messages.
Filing charts and papers in alphabetical order.
Acts as back-up for medical records.
Assists patients and ensures appropriate paperwork is completed before appointments.
Ensures new patient chart is prepared.
Receiving and tracking dictations.
Faxing and receiving of patient information.
Responsible for collecting payments, providing receipts, handles the cash drawer and balances the cash drawer at the end of the day.
Various other duties per physician’s request.
Customer Service
Provides patients with one-on-one services.
Appears friendly, smiling and courteous
Registers patient’s information into the system.
Provides patient with appropriate appointments with proper time allotted.
Provides patients with accurate information on billing questions, insurance issues, etc.
Open communication with physicians and other staff members.
Teamwork
May be called on to float to other offices.
Available to perform as back-up for medical records
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| Qualifications: |
Computer skills required.
Good communication skills required.
Ability to work well in a team environment.
Ability to multi-task
Minimum Position Qualifications
High school diploma or equivalent is required.
The qualified candidate must have at least 2 years receptionist experience in physician office or clinic; experienced in medical terminology, insurance, managed care and referrals; and experienced in medical insurance admission procedures.
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