Patient Financial Counselor |
| Location: | Lafayette, IN |
| Exempt/Non-Exempt: | Non-Exempt |
| Benefits: | Benefit Eligible |
| Type: | 40-Full Time |
| Facility: | St. Elizabeth Regional Health |
| Description: | The Patient Financial Counselor performs a variety of duties in registration and scheduling. |
| Duties: | Processes patient applications for financial assistance, charity, HCL, and bank loans.
Manages patient accounts to include service(s) reconciliation & return accounts.
Coordinates payment arrangements.
Communicates with patients/customers taking phone calls and in person.
Provides back up support for “in-house” verifications and cashier window.
Re-bills claims when applicable.
Assists in other financial reimbursement duties as they are assigned.
Utilizes reporting queues and work lists to complete reimbursement collections and classifications.
Registers patients, as needed.
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| Qualifications: | Intermediate computer knowledge and skills including Microsoft Office.
Knowledge of insurance, Medicare and Medicaid processes.
Excellent written and verbal communication skills.
Ability to work with diverse groups including physicians, therapists, patients, and families.
High school diploma or equivalent required.
At least 3 years of prior financial counseling experience strongly preferred.
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